Privacy Policy
Last updated:
LoveToBuyYourCar.com is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or services.
Who we are
LoveToBuyYourCar.com is the dedicated car-buying arm of Freshfields Automotive, a UK-based automotive business. Our website address is https://lovetobuyyourcar.com. You can contact us at [email protected] or by calling 01704 627927.
What information we collect
When you submit a valuation request or contact us, we collect personal information including your name, email address, phone number, postcode, and details about your vehicle such as the registration number. We may also collect information you provide voluntarily in the additional information field of our forms.
How we use your information
We use the information you provide solely to respond to your enquiry and provide you with a car valuation. We will contact you by phone, email, or WhatsApp to discuss your valuation. We do not use your information for automated decision-making or profiling.
Legal basis for processing
We process your personal data on the basis of your consent, given when you submit our valuation or contact form. You may withdraw your consent at any time by contacting us at [email protected].
How we store your information
Your information is stored securely and is only accessible to authorised members of the Freshfields Automotive team. We retain your data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. We will securely delete your data upon request.
Sharing your information
We do not sell, trade, or rent your personal information to third parties. We will not share your data with any third party except where required by law or with your explicit consent.
Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser. We do not use cookies to track you across other websites or for advertising purposes.
Your rights
Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict our processing of your data, and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected] or call us on 01704 627927.